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Swedish craft - fast deliveries - free shipping over €99 / $199
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INSJÖN HOME > Shipping

Shipping

The order is shipped within 3-5 business days. The shipping time depends on the location of the buyer. Orders within the EU are shipped with DB Schenker / Orders outside the EU are shipped with FedEx. 

All orders are sent from Insjön, Sweden. 
Any customs, duties and taxes for shipments outside of the EU, are payable by the customer. 

Transport

Should the product be damaged or disappear during the transport, Insjöns Väveri is held responsible. If damaged, Customer Service must be provided with a photo of the package and products within seven (7) days. If the delivery does not appear, contact Customer Service within 20 days of order date. The customer is responsible for damage or loss if the product is returned. 

Udeliverable packages

Should a package which has not been collected be returned, any costs associated with the order will be non-refundable to customer. 

RETURNS

To make a return, please fill out the form below so we can help assist you as fast as possible. 
Please have your order number ready.

If you have any questions, please e-mail us at info@insjonsvaveri.se

You can always make a return within 30 days from getting your delivery.
For full terms and conditions please see our Terms of Purchase.

Returns form




By using this form, I agree that the personal info I stated may be registered and processed in order to assist me with my case. The processing follows the the integrity policy of Bookbinders Design International AB.
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